We use Square for payment and the following cards are supported: Visa, Mastercard, American Express and JCB.

The products will be placed in the same large package in their own boxes, so please rest assured that the package is safe and sealed.

We recommend that you try to use the original keyboard shaft, once you have replaced the keyboard shaft, change the product assembly will not enjoy our warranty service.

If anything is spilled onto the keyboard, turn the computer off immediately or at the very least disconnect the keyboard from the computer. Once done flip the keyboard over to prevent the substance from penetrating circuits. While the keyboard is upside down, shake the keyboard over a surface that can be cleaned later. While still upside down, use a cloth to start cleaning the keys. After the keyboard is cleaned, leave the keyboard upside down for at least two days allowing it to dry. Once dry, continue cleaning the keyboard with any remaining substance.

If, after cleaning the keyboard keys are sticking, remove the keys and clean below the keys and the bottom portion of the key.

Shipping costs are based on the total amount of your purchase and you can check the website’s shipping policy for details.

For your experience and shopping experience, this site supports a no-questions-asked return within 30 days of receipt. Please communicate with our customer service department via email for the specific application process.